ABSTRACT
Unidentified risks, also called unknown unknowns, have been outside the scope of organization risk management for a long time. Many leaders believe uncertainties are difficult to find or imagine in advance. For instance, when COVID-19 spread quickly to different parts of the world in early 2020, the sudden shift of tens of millions of workers from on-site to remote work locations was experienced across the globe. Many businesses sent their staff to work at home, and most enterprises adopted technology to maintain their operations. Remote work has been aided by new technological platforms, including virtual private networks (VPNs), voice over Internet protocols (VoIPs), virtual meetings, and other collaboration tools. During this COVID-19 pandemic, these technologies have reduced the spread of the virus, enabled employers to decrease overhead expenses, helped workers to gain flexibility, and abridged overall organization risks. This study gathers critical information about remote work amidst unknown risks, such as COVID-19 pandemic, by relying on qualitative and quantitative data. The study develops a model to characterize unidentified risks by gathering employees' perspectives on remote working. Data collected will be compared in terms of the benefits and challenges of remote work. The findings and discussion will be used to suggest and recommend ways organizations can rely on remote work to improve performance and mitigate sudden, unknown risks. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.
ABSTRACT
Communication is considered to be one of the major challenges that affects the individuals' and organization's development. The challenge has amplified with the sudden outbreak of the Covid-19 pandemic worldwide and the stringent directions put in place. Ultimately, "Rise" initiative strategy was formed to focus on People improvement through establishing sub-teams that enhance employee satisfaction, instill knowledge sharing, promote people development, enhance current processes and advance our division to Excellence. "Rise" is based on 'Zero-cost ideas' budgeting method and tangible contribution to Core Pillars of our company (People, Profitability and Sustainability). It consists of five cross-departmental teams named: Connect, Career Development, Process Optimization, Communities and Excellence. Each team has clear roles and responsibilities which led by young and self-driven engineers. "Rise" teams generated more than 30 activities that support our company diversified Operation as well as its employees. Diversification in this context includes skills, experiences and techniques to perform tasks. All "Rise" activities have shaped the way we communicate and strengthen connection within division employees, company units, and other stakeholders. It enhanced the concept of collaborative work and knowledge sharing that led to people development in technical and non-technical aspects, boast confidence among themselves and with their peers and superiors. Also, it provided them with opportunities on both personal and professional profile persistently. It is clear by all the activities taking place as part of Rise that people are being treated as the first priority. By creating a respectful, inclusive and engaging work environment the employees will seek to enhance and perform effectively. Copyright © 2022, Society of Petroleum Engineers.